OITC Travel Management
    Travel Details  
Customer Airlines
Respondent's Flight No
Name Flight Date
Please let us know how we meet your expectations in the following areas:

(Please use tab to reach fill out part)
(Please tick the desired boxes)

1   Interaction of OITC representative with you
2   Pickup time of the telephones
3   Approachable, courteous and friendly.
4   Communication Level
5   Prompt response to requests
6   Job Knowledge
7   Efficiency
8   Understanding your needs and importance
9   Suggestion and counseling
10   Pro-activeness of the staff
11   Visa documentaion Consulting
12   Hotels and tour packages
  How would your rate OITC services on an overall basis ?        
  (On 1 to 5 scale, please rank the service levels. 5 being the highest.)        
  We appreciate your suggestions to help us further enhance our services.        
  Any specific problems you faced on your trip that you will like to share with us.